FAQ
Where is the office located?
With a few exceptions, I meet with some people in my physical office at 12 Case Street, Suite 301, for Accelerated Resolution Therapy appointments, but I am not consistently there.
Is your office accessible?
Yes. The building has an elevator if you come in on the main floor.
What are your office hours?
I see my first client at 10 AM and take the last client at 4 PM.
How long is a typical session?
The length of the session depends on how long we have been working together. Some sessions run 30 or 45 minutes, but most run 50 to 60 minutes.
What do I do to get started?
To make an appointment, you can reach me at 860-857-8176 or jeigh@jeighhayeshealth.com.
What is the hourly fee?
Intake appointments are $225. The follow-up appointments are $200.
How do I pay?
I accept most insurance in Connecticut. I also accept major credit cards through the portal.
Do you accept insurance?
I accept insurance in Connecticut and Rhode Island.
I accept limited insurance in Rhode Island but accept cash pay if I am out of network.
Can I cancel the appointment?
Of course! I do ask for 48 hours’ notice. Otherwise, I will charge a fee of $150 if you are late, canceled, or a no-show.
What is a free initial phone consultation?
I have a short phone call with most clients to gather initial information and ensure we are a good fit. That is the ideal time to ask any initial questions and determine whether our schedules work well together.
Who is your perfect client?
My ideal clients are two types: I enjoy working with late teens to early 20-year-olds transitioning or trying to decide what they want to do next. I also really enjoy working with women who are going through fertility issues, currently pregnant, or managing the changes that present themselves during the postpartum period.
What age range do you work with?
Depending on the situation, I work with those 16 and older.
Do you work with men? Women? Couples? Adolescents?
My focus has been on women, but I occasionally accept other referrals if they fit. The only area that I do not focus on is ongoing couples work.
What can I expect in the first session?
During the first session, we will take time to get to know one another, ask any other questions that may have been outstanding, and I will gather historical information.
How long will I be in therapy?
I treat each person individually, so there is no formula for how long we will work together. This depends on many factors, so we will work together step-by-step to determine what works best for you.
Does anyone cry in front of you?
They do, and crying is essential to allow whatever comes forth. I look at crying as a form of release and allow space for it without rushing past it or ignoring its importance.
How do you work with clients?
I tend to be more solution-focused, so although we will talk quite a bit throughout sessions, we will also practice breathing techniques, grounding exercises, and practical ways to gain skills throughout your day.
Do you offer video or phone sessions?
I offer secure video sessions through my electronic health record.
How long have you been in practice?
As of 2025, I have been a licensed therapist for 14 years (I worked 3 years in a pre-licensure clinic) and have been in my private practice for 9 of those years.
What is your educational background?
I have a Master’s degree in clinical practice.
Do you prescribe medications?
I do not prescribe medication.
Are you licensed?
I have licenses in Connecticut, Rhode Island, and Oregon.
Do you take notes?
I do, and sometimes, I take those notes during sessions, working to be as respectful as possible.
Am I allowed to ask personal questions?
I am open to personal questions, as we are all human and want to know a bit about the person we are working with, but there are limits, as sessions are for and about you.